Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Stayed for 10 nights, outstanding customer service, make you feel valued and welcome at every interaction from the concierge, to the reception staff, to the service and maintenance staff. All trained to high standards and look genuinely happy at work, which tells a lot. We visit Semarang often and it was my first time staying at Ciputra... we will certainly stay here again.
Derek
février 2025
First of all the staff, especially one employee, his name is Hada, he's always in good mood, friendly and respectful, he always has time to help and to inform, and has and open ear for my annoying questions 😂😂😂 he made my stay very comfortable, he gave me the feeling to have a friend in there and not to be alone. Because of him I'll always like to come there again. The breakfast was great. The location is great.
D
avril 2024
The breakfast buffet variety was great. Room service was very affordable, and the portions were big and tasty. The laundry service was affordable, which is very helpful for our kids' clothes. We like that the mall is attached to the hotel, with easy access.
Azzahaziz
juillet 2023
Friendly, helpful, polite staffs.
Susmanto
septembre 2024
Warm welcome everytime and anytime. Staffs are amazingly friendly, efficient and profesional. Location is excellent conjunctioned with a mall. Decent breakfast. Comfortable bed and good size room.
Sukma
janvier 2025
The location was ideal for our needs as we were just passing through en route to Surabaya. On arrival the reception staff could not have been more helpful or friendlier. They helped us us out booking train tickets for the following day. Thank you to them. The restaurant and bar were super value for money and we really enjoyed our meals and drinks. The room was very comfortable too.
William
septembre 2024
Easy mall access, good maintenance of building and elevators. Good customer service, the reception let us change rooms on the 2nd day to let us be closer to our children and grandchildren, as soon as a room on the same floor became available.
Azzahaziz
juillet 2023
Top hotel, professional staff, nice and comfortable room for a acceptable price.
Marc
décembre 2023
The breakfast spread was very good.Need more attention to replenish the food as in many occasion some food ie salad, fruits are not replenished.This morning the porridge is not hot.
Rahardjo
février 2023
Space of the room View from the room Friendliness of all
Ted
novembre 2024
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