Hotel Ciputra Semarang managed by Swiss-Belhotel International
Що кажуть гості
Stayed for 10 nights, outstanding customer service, make you feel valued and welcome at every interaction from the concierge, to the reception staff, to the service and maintenance staff. All trained to high standards and look genuinely happy at work, which tells a lot. We visit Semarang often and it was my first time staying at Ciputra... we will certainly stay here again.
Derek
лютий 2025 р.
First of all the staff, especially one employee, his name is Hada, he's always in good mood, friendly and respectful, he always has time to help and to inform, and has and open ear for my annoying questions 😂😂😂 he made my stay very comfortable, he gave me the feeling to have a friend in there and not to be alone. Because of him I'll always like to come there again. The breakfast was great. The location is great.
D
квітень 2024 р.
The breakfast buffet variety was great. Room service was very affordable, and the portions were big and tasty. The laundry service was affordable, which is very helpful for our kids' clothes. We like that the mall is attached to the hotel, with easy access.
Azzahaziz
липень 2023 р.
Friendly, helpful, polite staffs.
Susmanto
вересень 2024 р.
Warm welcome everytime and anytime. Staffs are amazingly friendly, efficient and profesional. Location is excellent conjunctioned with a mall. Decent breakfast. Comfortable bed and good size room.
Sukma
січень 2025 р.
The location was ideal for our needs as we were just passing through en route to Surabaya. On arrival the reception staff could not have been more helpful or friendlier. They helped us us out booking train tickets for the following day. Thank you to them. The restaurant and bar were super value for money and we really enjoyed our meals and drinks. The room was very comfortable too.
William
вересень 2024 р.
Easy mall access, good maintenance of building and elevators. Good customer service, the reception let us change rooms on the 2nd day to let us be closer to our children and grandchildren, as soon as a room on the same floor became available.
Azzahaziz
липень 2023 р.
The hotel was super clean, the staff were all friendly. In particular the in traine, named Melia from the restaurant. She was very friendly, always smiled and very pretty
Chenoah
червень 2025 р.
Staff exceptional, always went out of their way to help.
Alice
травень 2025 р.
Top hotel, professional staff, nice and comfortable room for a acceptable price.
Marc
грудень 2023 р.
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